Privacy Policy

Last updated: 2026-07-05

This Privacy Policy explains how Aurea Cloud collects, uses, shares, and protects your information in accordance with Mexico’s Federal Law on Protection of Personal Data Held by Private Parties and its Regulations.

Data Controller

Aurea Cloud, located at Av. Ejemplo 123, Col. Centro, Guadalajara, Jalisco, CP 44100, México, is the controller of personal data processed through our services. You can reach us at legal@aureacloud.com.

Personal Data We Collect

• Identity and contact data (name, email, company, role).
• Service usage (visited pages, features used, IP and device).
• Content you submit (clients, projects, budgets, notes).
• Billing where applicable (plan, tax ID/VAT, invoices).
• Cookies and similar tech to remember preferences and measure usage.

Purposes of Processing

• Provide, maintain, and improve the service.
• Account security and abuse prevention.
• Transactional communications (invites, changes, receipts).
• Compliance with legal obligations and lawful requests.
• Secondary purposes: analytics and UX improvements (you may object).

Sharing and Processors

We do not sell your data. We may share with processors (infrastructure, payments, analytics) under agreements requiring confidentiality and security. If we transfer data to third parties (domestic or foreign) other than processors, we will do so under legal basis or your consent, as applicable.

Retention

We retain information as needed to provide the service and to meet legal and tax requirements. You may request deletion where appropriate.

Security

We use reasonable administrative, technical, and physical safeguards appropriate to the risk.

Your Rights (ARCO)

• Access: know what we hold and how we use it.
• Rectification: correct inaccuracies.
• Cancellation: deletion when applicable.
• Objection: object to specific purposes on legitimate grounds.
• Limit use/disclosure and revoke consent.
• Portability where technically feasible.

Contact

Questions or requests: legal@aureacloud.com.